Privacy Notice

General Data Protection Regulation (GDPR)

Privacy Notice

This is the Privacy Notice for Reuben Heaton Ltd. In this document “we”, “our” or “us” refers to Reuben Heaton Ltd.

This is a notice to inform you of our policy regarding the information we record about you. It sets out the conditions under which we may process any personal information that we collect from you, or that you provide to us.

At Reuben Heaton Ltd we are committed to protecting and respecting your privacy. We take this responsibility very seriously.

We will only use your personal information to deliver the services you have requested from us.

This Privacy Notice explains when and why we collect personal information about you, how we use it and how we keep it secure.

Our Policy complies with UK Law, accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). We are required to inform you of your rights and our obligations to you in regard to the processing and control of your personal data.

How do we collect information about you?

We obtain personal information about you when you contact us via letter, telephone, email, our website or social media.

What type of information do we collect about you?

The personal information we collect from you will vary depending on what services you engage us to deliver.

The personal information we collect might include but is not limited to, your name, postal address, landline phone number, mobile phone number and email address.

When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need. We keep personally identifiable information associated with your message, so we are able to track our communications with you to provide a quality service.

How is your information used?

In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:

  • Contact you by post, email or telephone in order to reply with the information you need.
  • Contact you with marketing material

How long is your information kept?

We keep your personal information only for as long as required by us:

  • to provide you with the services you have requested
  • to comply with the law

We don’t keep your information for longer than we need to

Who has access to your information?

Access to your information is limited to Reuben Heaton members of staff who are engaged in those processes required to deliver your agreed services.

We do not share your information with third parties for marketing purposes.

We do not sell or rent your information to third parties.

What to do if you wish to complain

Under the General Data Protection Regulation, you have the right to object or complain about how we use your personal information.  If you wish to raise a complaint on how we have handled your personal data or you feel there has been a data breach, you can contact us to have the matter investigated.  In the first instance please contact us using the contact details at the end of this Privacy Notice.

Changes to our Privacy Notice

We keep this Privacy Notice under regular review and will place any updates on  Paper copies of the Privacy Notice may also be obtained by request from our office, please see contact information below.

This privacy notice was last updated in May 2018.

Website Analytics

To improve your experience on our site, we may use 'cookies'. Cookies are a industry standard and most major website use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.


Contacting Reuben Heaton Ltd

If wish to contact us regarding the General Data Protection Regulation, data protection or how we handle your data in general, please feel free to contact us:

Reuben Heaton Ltd
Station Road Industrial Estate
Station Road
Market Bosworth
Warwickshire, CV13 0PE

Telephone: 01455 293000