After Sales Support

After Sales Support

 

Reuben Heaton Ltd offers a complete back up and repair service for all its products. Please contact us if you have any problems with any products supplied by us or any questions you may have regarding after sales and servicing.

Tel: 01455 293 000
info@reubenheaton.com

Servicing of Scales

 

Having your scales serviced or repaired couldn’t be easier, simply send in your scales to us at –

 

Reuben Heaton Ltd,
Station Road
Industrial Estate,
Station Road,
Market Bosworth,
Nuneaton,
CV13 0PE
,

 

Send your scales with an accompanying letter with your name, contact number and returns address. If you wish to pay by cheque please enclose it in your parcel and make the cheque payable to Reuben Heaton Ltd. Should you wish to pay by credit/debit card please remember to send us your contact telephone number so that we can contact you for payment. PayPal is available on request.

 

Servicing will normally be completed within 2 – 3 working days of us receiving your scale. If you require you scales to be serviced and returned by a specific date, please note this in your accompanying letter and allow adequate time for the service and transit time of your parcel. Please note that cheque payments will require funds to clear before proceeding with sending your scale back. These prices are inclusive of carriage and VAT.

 

We advise when taking your parcel to any Post Office ensure you obtain a receipt for proof of postage. Also we recommend you use a delivery method that insures you for the value of the scales.

 

Service costs are as follows –

 

Standard Angling Scales  £28.00
Limited Edition Flag Scales  £28.00
Specimen Hunter  £28.00
Fishery Match Scales  £28.00
7,000 Digital Scales  £28.00
Sportmans Balance  £28.00
9,000 Digital Scales  £20.00
Little Gem  £8.00
Gem  £8.00
Flyweight  £8.00
Microweigh  £8.00
Digital Thermometer  £10.00

 

 

The above prices are valid for scales being serviced and returned to addresses within the UK and Northern Ireland. For scale servicing costs outside the UK and Northern Ireland, please contact our after sales team via info@reubenheaton.com or telephone during office hours +44 (0)1455 293000.